Frequently Asked Questions


    What is the Denarii PayByMobile℠ Visa Prepaid Card?

Denarii PayByMobile℠ Visa Prepaid Card is a convenient way for managing and sharing your funds with no barriers. Denarii PayByMobileSM is a Visa branded stored value card program, which issues cardholders a prepaid card, backed by the Denarii Systems brand and Visa U.S.A. Inc.

People join Denarii PayByMobile℠ Visa Prepaid Card to obtain a personalized prepaid card, which is used as a secure and convenient way to make standard purchases at POS devices, cash withdrawals at ATMs, e-payments and remittances. The Denarii PayByMobile℠ Visa Prepaid Card program also offers additional cardholder benefits such as PINless Long Distance, Mobile Money Transfer, PayByMobile Features and Rewards Points.

Denarii PayByMobile℠ Visa Prepaid Card, is issued by MetaBank™, member FDIC, pursuant to a license from Visa U.S.A. Inc.

Denarii PayByMobile℠ Visa Prepaid Card provides a safe and convenient way to manage your money. It can be used to purchase merchandise everywhere Visa debit cards are accepted. The amount you can use is limited to the amount of money you load on the card. Whenever you use your Denarii PayByMobile℠ Visa Prepaid Card, the purchase amount will be deducted from the balance of your card.

As long as you have a valid government issued identification and proof of address in the U.S.A you can enroll for Denarii PayByMobile℠ Visa Prepaid CardObtaining a Denarii PayByMobile℠ Visa Prepaid Card does not require a credit check, checking or savings account.

top ]



    How can I get this Prepaid Card?

Anyone 18 or older can order a Denarii PayByMobile℠ Visa Prepaid Card through our website www.DenariiPayByMobile.com or by calling our Customer Service at 1-888-608-7774. You will soon be able to purchase a temporary Denarii PayByMobile℠ Visa Prepaid Card at convenient retail locations near you!

top ]



    What is the registration process?

You can order a card through the Call Center at 1-888-608-7774 or visit us at www.denariipaybymobile.com to enroll in the Denarii PayByMobile℠ Visa Prepaid Card program. To order the card, you must provide the following personal information for online verification:
   • Full name
   • Home address
   • Mobile phone number
   • To activate your card, you must provide a government issued non-expired identification document, such as:

°   Social Security Number, or
°   Driver’s License, or
°   Passport from your country of origin, or
°   Consular Registration Number, or
°   Resident Card Number
   • Date of Birth

top ]



    What are the card's benefits?

The Denarii PayByMobile℠ Visa Prepaid Card is an easy and convenient tool for managing and sharing funds through different ways:

   • Making purchases or ATM withdrawals with Denarii PayByMobile℠ Visa Prepaid Card
   • Transferring money online to other Denarii PayByMobileSM customers or sending remittances to several countries from www.denariipaybymobile.com
   • Transferring money to other Denarii PayByMobileSM customers with your mobile phone
   • Making transactions or inquiries on our Toll Free Line: 1-888-608-7774

top ]



    What transactions can I make with my card?

1.   To make purchases in all stores anywhere Visa debit cards are accepted, including telephone or online purchases
2.   To withdraw money at ATMs that bears the Plus or Interlink Logo
3.   To pay bills or make any other payments to third parties which accept Visa debit cards
4.   To transfer money to another Denarii PayByMobileSM cardholder in a few seconds from the website or your mobile phone!
5.   Card to Card Transaction to another person outside US, to be paid in cash or transferred to a bank account
6.   To reload your card using:
   • Direct Deposit or bank transfer for FREE
   • Cash by purchasing Green Dot MoneyPak at thounsands of retail locations


top ]



    How much does this card cost?

There is no fee for personalization, fulfillment, or shipping of a personalized card. If you want to get a temporary Denarii PayByMobile℠ Visa Prepaid Card at a retail location, there is a $4.95 activation fee. For a complete list of fees, please refer to the cardholder agreement.

top ]



    How can I reload my card Denarii PayByMobile℠ Visa Prepaid Card?

You may add funds to your Denarii PayByMobile℠ Visa Prepaid Card at any time. You can load through Direct Deposit or bank transfers. For a complete list of reload options, click on Reload Your Card on the main menu. Cash loads have a minimum and a maximum authorized amount per transaction and per day, based on reload method and card type. Check Cardholder Agreement for details. Cash load limits apply to temporary and personalized card accounts.

Temporary cards may be loaded once. You may find load instructions on section Reload Your Card of the website. For instructions when using Green Dot® MoneyPak™ visit www.moneypak.com. Funds loaded with Direct Deposit are subject to maximum card account balance. There is no limit on the number of times you may value load your personalized card. However, the maximum balance you may have on your Denarii PayByMobile℠ Visa Prepaid Card when aggregated with any other cards you have authorized is restricted to $3,500.

top ]



    How much does it cost to reload my card?

Denarii PayByMobile℠ Visa Prepaid Card can be loaded through Direct Deposit or bank transfers for FREE* and also get rewards points. When you reload your Denarii PayByMobile℠ Visa Prepaid Card using Green Dot Moneypak or cash loads, there may be a retailer charge up to $ 4.95! * For a complete list of fees please refer to the cardholder agreement.

top ]



    How can I check my card balance?

You can easily check your balance anytime when you log on to your Denarii PayByMobile℠ Visa Prepaid Card  account, by calling our Customer Service at 1-888-608-7774 or through your mobile phone (see Denarii PayByMobileSM Prepaid Mobile Features – charges may apply). Tracking your purchases, deposits, withdrawals, reloads, and transfers will help you remember and manage your Denarii PayByMobile℠ Visa Prepaid Card balance. If you choose to access your balance online, you will need a username and password. You can obtain a username and password online at the time of registration, or in the section Login of our website www.denariipaybymobile or through our call center once you purchase your Denarii PayByMobile℠ Visa Prepaid Card.

top ]



    Can I use my card to withdraw cash  at an ATM?

Yes, you may use your personalized card to withdraw cash from any ATM machine that displays the Plus® or Interlink® logos. For a complete list of fees, please refer to your Cardholder Agreement.

top ]



    Does my Prepaid Card  have a PIN?

You assign a Personalized Identification Number (PIN) when you activate your personalized card; this PIN is known as the Card PIN. The four-digit Card PIN for your personalized card can be used to obtain cash from any Automated Teller Machine (ATM) and when making a debit purchase at any Point-of-Sale (POS) device. For assistance, or to reset your Card PIN, please call our Customer Service at 1-888-608-7774.

top ]



    Can I change my Card  PIN?

Yes, you can change your Card PIN by calling Customer Service at 1-888-608-7774.

top ]



    What if I forget my password/PIN?

Just go to the Login screen on www.denariipaybymobile.com and click on Forgot my Password, or call Customer Service at 1-888-608-7774.

top ]



    Is my name on this Prepaid Card?

Your name is printed on the card when you register for a personalized Denarii PayByMobile℠ Visa Prepaid Card . If you buy a temporary Denarii PayByMobile℠ Visa Prepaid Card at a retail location, you will be allowed to use a temporary card with no name on it while you wait for your personalized card to be delivered.

* Please note that in order to activate a personalized card you must provide the following:

   • Full name
   • Home address
   • Phone number
   • Valid non-expired Identification document issued in the United States or another country, such as:

°   Social Security Number, or
°   Driver’s License Number, or
°   Passport of your country, or
°   Consular Registration or
°   Resident Card
   • Your identity will be verified online. Only on certain cases, we may ask you to send an ID copy by fax or e-mail.

top ]



    Why are my purchases declined when I know that there is enough balance on my card account?

Unauthorized transactions may occur when the address registered on your card account is different than your current address. Most online and telephone purchases require that the "billing address" for the purchase exactly match the address on file for your Denarii PayByMobile℠ Visa Prepaid Card

You can update your card settings by registering your card online at www.denariipaybymobile.com Once you have created a card account you can edit the address by clicking the link "Update Information", or call our Customer Service at 1-888-608-7774.We are here to serve you!

top ]



    What form of payment is accepted to purchase this Prepaid Card?

When you order your Denarii PayByMobile℠ Visa Prepaid Card online or by calling our Customer Service at 1-888-608-7774, we will send you a personalized card free of charge at that time.

top ]



    Can my Prepaid Card  be non-personalized?

If you enroll in the program by purchasing a temporary Denarii PayByMobile℠ Visa Prepaid Card , you will have the use of this non-personalized card while you wait for your personalized card to be delivered. But the temporary Denarii PayByMobile℠ Visa Prepaid Card has restricted use. Temporary cards may be loaded only once, and cannot be used at an Automated Teller Machine (ATM). Minimum and maximum authorized transaction amounts apply depending on the load method used. Check Cardholder Agreement for more details. fee Denarii PayByMobile℠ Visa Prepaid Card will expire 60 days after purchase date, or upon activation of your personalized Denarii PayByMobile℠ Visa Prepaid Card. Any card account balance on your temporary card will be transferred to your personalized card upon activation.

top ]



    How do I update my personal card account information?

By visiting us at www.denariipaybymobile and once you log into your Denarii PayByMobile℠ Visa Prepaid Card account, choose Update Personal Profile from the Manage my Card Account menu to update your personal information. Or simply call our Customer Service at 1-888-608-7774.



top ]



    My Prepaid Card Denarii PayByMobile℠ Visa Prepaid Card was stolen. What should I do?

Please call our Customer Service at 1-888-608-7774 immediately to report your card lost or stolen. You can also report your card lost or stolen online by logging into your Denarii PayByMobile℠ Visa Prepaid Card account. Once you login to your card account, choose Report Lost/Stolen Card on the upper right hand side and follow the instructions.

top ]



    Can I close my Prepaid Card  account and withdraw my money?

Yes. The easiest and quickest way to do this is to withdraw your money at an ATM. You can also request the funds be sent to you via reimbursement check. To do this, call our Customer Service at 1-888-608-7774. You will have to provide your personal information on a signed form and a check will be sent to your registered address within 3 to 4 weeks. There is a $9.95 fee to cover the administration of this transaction, and shipping and handling of the check. All pending charges will be deducted before issuing your check.

top ]



    How can I manage my Prepaid Card  account using my mobile phone?

You can easily manage your card account with text messages from your cell phone or get automatic alerts on your phone. Remember to register your mobile phone when signing up for the card program. Alerts can be activated when enrolling in the program or by updating your card account information online. Denarii PayByMobile℠ Visa Prepaid Card Mobile Features provide you with the convenience to check your balance, receive a weekly and/or monthly balance alert, receive an alert when your card account balance falls below a set amount, check your history of transactions, and more.
Please refer to the Cardholder Agreement for more information. (Charges from your wireless carrier may apply).

top ]



    How do I send text messages relating to my card account?

You can always text SMS commands to 76100 to easily manage your card account from your mobile phone. That's why is so important to register your mobile phone when you enroll to Denarii PayByMobileSM . To select from a list of commands, please click here. The easiest way to use your Denarii PayByMobile℠ Visa Prepaid Card Mobile Features is to add 76100 to your mobile’s address book. For a complete list of SMS commands, please refer to the SMS User Guide (available under the Mobile Benefits menu).

Please follow the instructions below:

• To check your balance, simply send a text message BAL to 76100
• To check your last transaction, simply send a text message LST to 76100
• To check your 3 previous transactions, simply send a text message LST3 to 76100
• To transfer funds to another PayByMobileSM cardholder’s account, simply text the following message to 76100: TFR recipient’s mobile phone, your Mobile PIN, and amount to be transferred (sample message: TFR 17863204323 1234 1.45). This message will transfer $1.45 to the customer whose registered mobile phone is 786-320-4323.
• To request assistance, simply send a text message AST to 76100

Please refer to Denarii PayByMobile℠ Visa Prepaid Card Mobile Features for more information.

top ]



    What is a Denarii PayByMobileSM Visa Prepaid Card Mobile PIN?

The Mobile PIN is a four-digit PIN provides security when you use all mobile functionalities; including card to card transfers and card to cash (please refer to the SMS User Guide for a complete list of commands and functions). By default, your Mobile PIN is set to the last four digits of your mobile phone number. You may change your Mobile PIN at any time by visiting the Manage Your Card Account tab and clicking on Change Mobile PIN.

top ]



    Can I change my Mobile PIN?

Yes. You can change your Mobile PIN through the website at www.denariipaybymobile or by calling Customer Service at 1-888-608-7774. You may change your Mobile PIN at any time by visiting the Manage Your Card Account tab and clicking on Change Mobile PIN. If you have any difficulties or questions, please call Customer Service at 1-888-608-7774.

top ]



    What is a Denarii PayByMobileSM Visa Prepaid Card  One Time PIN (OTP)?

A One Time PIN (OTP) is a single-use, random PIN that will be sent to your mobile phone via SMS. Whether you are logging in from home, the office or elsewhere, the One-Time PIN (OTP) when used with your User Name and Password, provides additional protection against various forms of online fraud. You must have a mobile phone registered with us in order to use the OTP. Additional charges may apply.

top ]



    How much does it cost to use the Mobile Features  offered by my card?

The Denarii PayByMobile℠ Visa Prepaid Card Mobile Features are free! However, it is limited to three text message alerts in a month. There is a fee of $0.09 for additional text message alerts.
Standard text messaging rates may apply from your wireless carrier.

top ]



    What if I do not have text messaging on my mobile plan?

Text messaging is required if you would like to enjoy your Denarii PayByMobile℠ Visa Prepaid Card Mobile Features. If your phone is capable of sending and receiving text messages, but you do not subscribe to this service, you will need to contact your mobile phone provider to add text messaging.

top ]



    Will my mobile plan work with Denarii PayByMobileSM Visa Prepaid Card?

Denarii PayByMobile℠ Visa Prepaid Card Mobile Features are supported by most US mobile networks including: Alltel, ATT Mobility, Boost, Cellular One, Cincinnati Bell, Nextel, Sprint, T-Mobile, US Cellular, Verizon Wireless, and Virgin Mobile.Some charges may apply depending on your wireless plan and the carrier's conditions.

top ]



    Where can I obtain more information?

Website:
      www.denariipaybymobile.com
Customer Service:
      1-888-608-7774
      Monday through Friday from 8:00 AM to 8:00 PM and Saturday from 10:00 AM through 6:00 PM (EST); excluding holidays
By mail:
      Denarii Systems LLC
      P.O.Box: 191190
      Miami Beach Florida 33119
By Fax:
      1-866-296-1951
      NOTE Fax should only be used to send required documentation


top ]



Denarii Pay By Mobile SMS Terms and Conditions Privacy Policy

Terms and Conditions
Denarii Systems LLC, a Florida Limited Liability Corporation (the 'Company') provides a SMS service (the 'Service'), which allows you ('You', 'Your', ‘Customer’) to register, request and receive information related to your Denarii PayByMobile Visa Prepaid Card account via SMS text messages. Your use of the Service is governed by these terms of use and service agreement (this 'Agreement'). By checking 'accept' below, you expressly agree to be bound by the terms of this Agreement, and the Agreement shall be in effect so long as you use the Service.
Opt-in and Opt-out
All Opt-in registrations for the Service must be via our website at www.denariipaybymobile.com or through customer service at 1-888-608-7774. Commands and alerts can be activated when enrolling to the program or by updating your card account information online, reading and accepting the Terms and Conditions to Opt-in to the Service then register your mobile number and check the option to receive SMS. You must Opt-in via the website or customer service for SMS alerts before you can text the Service short code 76100 to receive balance alerts by means of SMS.
You may Opt-out of the Service at any time by texting STOP to 76100 . This will immediately unenroll you from the service and you will no longer receive text messages unless you Opt-in again via the Service website or through customer service. To receive help and information about the Service, call 1-888-608-7774 during customer service hours, send us an email to cs@denariipaybymobile.com, text HELP to 76100 or visit the FAQ section of our website www.denariipaybymobile.com. Unlimited Messaging. Msg&Data rates may apply. This service is available on the following participating carriers: AT&T, T-Mobile, Sprint, Verizon Wireless, Alltel, Virgin Mobile, Boost, Nextel, Cellular South, nTelos, U.S. Cellular, Dobson, Rural Cellular, East Kentucky Network, Cellcom, and Immix Wireless.

Fees
There are no fees assessed by the Company to you for a limited use of the Service. Message and data rates may apply.

Message Frequency
SMS messages will be delivered to you by the Service at a frequency that you specify. This may be one message for every transaction on your Denarii PayByMobile Visa Prepaid Card Account, and/or a daily Account Summary, and/or a weekly Account Summary. In addition, SMS messages sent by you to the Service short code 76100 will result in a response message. At any time, you can halt SMS messages Service according to the Opt-out procedure described above.

Your access and use of the Service
Your access and use of the Service may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of servers or other actions that the Company, in its sole discretion, may elect to take. The Company reserves the right to suspend or discontinue the availability of the Service and/or any portion or feature of the Service at any time in its sole discretion and without prior notice. Service availability and message delivery conditions may depend on or may be affected by your carrier´s capacity to deliver text messages; the Company is not responsible for carrier´s capacity to deliver text messages.

EXCLUSIONS OF WARRANTIES
THE SERVICE AND RELATED DOCUMENTATION ARE PROVIDED 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Security
You understand that the ability to access the Service is granted based on possession of the configured mobile phone, and agree that if you make available your mobile phone to any other individual then you are responsible for any subsequent access of the Service and release of Account information. If you believe that your mobile phone has been stolen and that someone may attempt to use the Service without your consent, you must notify the Service at once by calling 1-888-608-7774 during Customer Service hours, or disable the service at any time online through your Denarii PayByMobile Visa Prepaid Card Account.

Termination
You agree that the Company, at its sole discretion, may at any time terminate your use of the Service or individual services provided via the Service and/or change its content offering made available through the Service, if the Company believes that you have in any way violated any provisions of this Agreement. Further, you agree that the Company shall not be liable to you or any third party for any termination of your access to the Service.

Mobile Phone Number Changes
It is your sole responsibility to ensure that the mobile phone number in your Service profile is current and accurate. Changes can be made either online in your card account settings or by contacting Customer Service. The Service is not responsible for loss of messages if you do not provide accurate up to date information.
Alterations and Amendments
This Agreement, applicable fees and service charges may be altered or amended by the Service from time to time. In such event, the Service shall provide notice to you. Any use of the Service after the Service provides you a notice of change will constitute your agreement to such change(s). Further, the Service may, from time to time, revise or update the applications, services, and/or related material, which may render all such prior versions obsolete. Consequently, the Service reserves the right to terminate this Agreement as to all such prior versions of the applications, services, and/or related material and limit access to only the Service's more recent revisions and updates. In addition, as a part of the Service, you agree to receive all legally required notifications via electronic transmission.

Cardholder Agreement



IMPORTANT – PLEASE READ CAREFULLY
1. Terms and Conditions for Denarii PayByMobileRM Visa® Prepaid Card.
This document constitutes the agreement (“Agreement”) outlining the terms and conditions under which the Denarii PayByMobileRM Visa Prepaid Card has been issued to you. By accepting and using this card, you agree to be bound by the terms and conditions contained in this Agreement. In this Agreement, "Card" means the Denarii PayByMobileRM Visa Prepaid Card issued to you by MetaBank. "You" and "your" means the person or persons who have received the Card and are authorized to use the Card as provided for in this Agreement. "We," "us," and "our" mean MetaBank, our successors, affiliates or assignees. The Card will remain the property of MetaBank and must be surrendered upon demand. The Card is nontransferable, and it may be canceled, repossessed, or revoked at any time without prior notice subject to applicable law. Please read this Agreement carefully and keep it for future reference.

2. Definitions
The Card is a prepaid card. The Card allows you to access funds you place on the Card. The Card does not constitute a checking, savings or other bank account and is not connected in any way to any other account you may have. The Card is not a gift card, nor is it intended to be used for gifting purposes The Card is not a credit card. You will not receive any interest on your funds on the Card. The funds on your Card will be FDIC insured provided your Card is registered. You may register your Card by going to www.denariipaybymobile.com or by calling 1-888-608-7774. Authorized Users: You may request an additional Card for another person. You may also permit another person to have access to your Card or Card number. However, if you do, you are liable for all transactions made with the Card or Card number by those persons. You must notify us to revoke permission for any person you previously authorized to use your Card. You are responsible for all transactions and fees incurred by you or any other person you have authorized. If you tell us to revoke another person’s use of your Card, we may revoke your Card and issue a new Card with a different number. You are wholly responsible for the use of each Card according to the terms of this Agreement.
Personal Identification Number ("PIN"):
We may, at our option, give you a Personalized Identification Number ("PIN"). If we give you a PIN, you may use your Card, (i) to obtain Cash from any Automated Teller Machine ("ATM") or (ii) at any Point-of-Sale (POS) device which requires entry of a PIN, that bears the List all brand marks on the card, including ® brand. All ATM transactions are treated as Cash withdrawal transactions. You should not write or keep your PIN with your Card. If you believe that anyone has gained unauthorized access to your PIN, you should advise us immediately, following the procedures in the paragraph labeled "Your Liability for Unauthorized Transfers." Loading Your Card: You may add funds to your Card, called “value loading”, at any time. The amount of each value load must be at least $20.00 with a maximum of $500.00;these cash load limits apply to temporary cards.Temporary cards may be loaded one time.Personalized cards value load must be $100.00 with a maximum of $3500.00. Personalized cards may be reloaded up to two times per day . You may find cash load locations and instructions at www.moneypak.com. Funds loaded with Direct Deposit are not subject to minimum or maximum value loads. (There is no limit on the number of times you may value load your Card. However, the maximum value load you may place on your Card when aggregated with any other Cards you have authorized is restricted to $3,500.00). You agree to present the Card and meet identification requirements to complete load transactions as may be required from time to time.

3. Using Your Card
You may use your Card to purchase or lease goods or services wherever the Card is honored as long as you do not exceed the value available on your Card. You are responsible for all transactions initiated by use of your Card. If you permit someone else to use your Card we will treat this as if you have authorized such use and you will be responsible for any transactions made subject to such use. If you do not have enough value loaded on your Card, you can instruct the merchant to charge a part of the purchase to the Card and pay the remaining amount with cash or another card. These are called “split transactions.” Some merchants do not allow cardholders to conduct split transactions. Some merchants will only allow you to do a split transaction if you pay the remaining amount in cash.


If you use your Card number without presenting your Card (such as for a mail order or telephone purchase), the legal effect will be the same as if you used the Card itself. For security reasons, we may limit the amount or number of transactions you can make on your Card. Your Card cannot be redeemed for cash. You may use your Card to access cash at an Automated Teller Machine (ATM). You may not use your Card for any illegal transactions, use at casinos, and any gambling activity.
Maximum amount you can withdraw from an ATM is $1000.00 per 24 hours.
You should keep track of the amount of value loaded on Cards issued to you. You may call us at the Customer Service number shown on your Card and listed below at any time to obtain the current value on your Card. To reach us, call toll-free 1-888-608-7774 for the balance. Our business hours are Monday to Saturday, 8:00 AM to 8:00 PM EST. Excluding Holidays.
Each time you use your Card, you authorize us to reduce the value available on your Card by the amount of the transaction. You are not allowed to exceed the available amount on your Card through an individual transaction or a series of transactions. Nevertheless, if a transaction exceeds the balance of the funds available on your Card (creating a “negative balance”) you shall remain fully liable to us for the amount of the transaction and any applicable fees or charges. We reserve the right to bill you for any negative balance together with a negative balance fee of $29.95. You agree to pay us promptly for the negative balance and any applicable negative balance fees. We also reserve the right to cancel this Card should you create one or more negative balances with your Card.

You do not have the right to stop payment on any purchase transaction originated by use of your Card. If you authorize a transaction and then fail to make a purchase of that item as planned, the approval may result in a hold for that amount of funds for up to 30 days.

4. Returns and Refunds
If you are entitled to a refund for any reason for goods or services obtained with your Card, you agree to accept credits to your Card for such refunds. The amounts credited to your Card for refunds may not be available for up to five (5) days from the date the refund transaction occurs.

5. International Transaction Fee
If you obtain your funds (or make a purchase) in a currency or country other than the currency or country in which your Card was issued, the amount deducted from your funds will be converted by “Visa U.S.A. Inc.” into an amount in the currency of your Card. “Visa U.S.A. Inc.” will establish a currency conversion rate for this convenience using a rate selected by “Visa U.S.A. Inc.” from the range of rates available in wholesale currency markets for the applicable central processing date which may vary from the rate “Visa U.S.A. Inc.” itself receives, or the government-mandated rate in effect for the applicable central processing date, in each instance, plus or minus any adjustment determined by the Issuer. This percentage amount is independent of any amount taken by the Issuer in accordance with the following section of these Terms & Conditions.

If you obtain your funds in a currency or country other than the currency or country in which your Card was issued, the Issuer may increase the currency conversion rate (described in the immediately preceding section) up to an additional 1% and will retain this amount as compensation for its services. This charge is independent of the currency conversion rate established by “Visa U.S.A. Inc.”.

6. Receipts
You should get a receipt at the time you make a transaction or obtain cash using your Card. You agree to retain your receipt to verify your transactions.

7. Periodic Statements
Statements in electronic format will be made available free of charge at www.denariipaybymobile.com during each month in which a transaction occurs. You may choose to have a paper statement mailed to you. However, there is a fee for this service. You may obtain information about the amount of money you have remaining in your card account by calling 1-888-608-7774. This information, along with a 60-day history of account transactions, is also available on-line at www.denariipaybymobile.com.You also have the right to obtain a sixty (60) day written history of account transactions by calling 1-888-608-7774. or by writing us at Denarii PayByMobileRM , P.O. Box # 191190 Miami Beach, FL 33119.

8. Fees and Charges

One time Temporary Card Issuance Fee  $0
Personalized Card Activation and Fulfillment (S&H)  $0
Additional Personalized Card  $18.00
Signature Purchase Convenience Fee (Domestic)  $0.00
PIN Purchase Convenience Fee (Domestic)  $0.00
ATM Cash Withdrawal Convenience Fee (Domestic)  $1.75 plus ATM Owner fees
ATM Cash Withdrawal Convenience Fee (International)  $2.00 plus ATM Owner fees
ATM Balance or Declined Fee (Domestic and International)  $0.50 plus ATM Owner fees
ATM Balance or Declined Fee (International)  $0.5 plus ATM Owner fees
Monthly Maintenance Fee  $2.50
Lost Card Replacement Fee (regular mail)  $9.95
Lost Card Replacement Fee (express delivery)  $19.95
Card Loads  $1.00
Direct Deposit Convenience Fee  $2.50
ACH load from bank (cardholder bank account)  $2.50
Card to Card (Domestic)  $1.00
Card Account to Cash International Transfer  Variable
International Transaction Fee  2%
Live Agent Call  Free
Mobile Services per text message (3 SMS per month free) per message  $0.09
Negative balance fee  $29.95


9. Confidentiality
We may disclose information to third parties about your Card or the transactions you make:
(1) Where it is necessary for completing transactions;
(2) In order to verify the existence and condition of your Card for a third party, such as merchant;
(3) In order to comply with government agency, court order, or other legal reporting requirements;
(4) If you give us your written permission, or;
(5) To our employees, auditors, affiliates, service providers, or attorneys as needed.


10. 10. Our Liability for Failure to Complete Transactions
In no event will we be liable for consequential damages (including lost profits), extraordinary damages, special or punitive damages. We will not be liable, for instance:
(1) If, through no fault of ours, you do not have enough funds available on your Card to complete the transaction;
(2) If a merchant refuses to accept your Card;
(3) If an ATM where you are making a cash withdrawal does not have enough cash;
(4) If an electronic terminal where you are making a transaction does not operate properly, and you knew about the problem when you initiated the transaction;
(5) If access to your Card has been blocked after you reported your Card lost or stolen;
(6) If there is a hold or your funds are subject to legal process or other encumbrance restricting their use;
(7) If we have reason to believe the requested transaction is unauthorized;
(8) If circumstances beyond our control (such as fire, flood or computer or communication failure) prevent the completion of the transaction, despite reasonable precautions that we have taken;
(9) Any other exception stated in our Agreement with you.


11. Your Liability for Unauthorized Transfers
Tell us, AT ONCE, if you believe your Visa Prepaid card has been lost or stolen or of any unauthorized transactions. Your liability for unauthorized transactions that take place on the Visa system is Zero dollars ($0). We may require you to provide a written statement regarding claims of unauthorized transactions. These provisions limiting your liability do not apply to ATM, POS, Pinless, or any other debit transactions not processed by Visa. In addition to this paragraph, we may also be responsible to you for unauthorized transactions (see Your Liability for Unauthorized Transactions paragraph below).
Your Liability for Unauthorized Transfers
Tell us AT ONCE if you believe your Card has been lost or stolen. Telephoning toll-free at 1-888-608-7774 is the best way of keeping your possible losses down. You may not be liable for unauthorized use of your Card provided that you notify us within a reasonable time after learning of the loss or theft of your Card. A transaction will be considered unauthorized if it is initiated by someone other than you without your authority, or you receive no benefit from the transaction, or if we do conclude, in our sole discretion, that the facts and circumstances do reasonably support a claim of unauthorized use. Reasonable time will be determined in our sole discretion based on the circumstances but will not be less than 60 days from the transaction date. If your Card has been lost or stolen, we will close your Card to keep losses down. We reserve the right to investigate any claim you may make with respect to a lost or stolen Card, and you agree to cooperate with such investigation. We may ask you for a written statement, affidavit or other information in support of the claim. Also, if your transaction history shows transactions that you did not make, tell us at once. If you do not tell us within 60 days after the transaction history was made available to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from making the unauthorized transaction if you had told us in time. Our liability is limited to reimbursing you for the face amount of any unauthorized transaction.


12. Other Terms
Your Card and your obligations under this Agreement may not be assigned. We may transfer our rights under this Agreement. Use of your Card is subject to all applicable rules and customs of any clearinghouse or other association involved in transactions. We do not waive our rights by delaying or failing to exercise them at anytime. If any provision of this Agreement shall be determined to be invalid or unenforceable under any rule, law, or regulation of any governmental agency, local, state, or federal, the validity or enforceability of any other provision of this Agreement shall not be affected. This Agreement will be governed by the law of the State of South Dakota except to the extent governed by federal law.

13. Amendment and Cancellation
We may amend or change the terms of this Agreement at any time. You will be notified of any change in the manner provided by applicable law prior to the effective date of the change. However, if the change is made for security purposes, we can implement such change without prior notice.
We may cancel or suspend your Card or this Agreement at any time. You may cancel this Agreement by returning the Card to us. Your termination of this Agreement will not affect any of our rights or your obligations arising under this Agreement prior to termination.

14. Information About Your Right to Dispute Errors
In case of errors or questions about your Card transactions, call 1-888-608-7774 or write to Denarii PayByMobileRM , P.O. Box # 191190 Miami Beach, FL 33119 customer service if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. You must contact us no later than sixty (60) days after we have sent you the FIRST statement on which the problem or error appeared.
(1) Provide your name and Card number (if any);
(2) Describe the error or the transaction you are unsure about, and explain why you believe it is an error or why you need more information;
(3) Provide the dollar amount of the suspected error.


If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we ask you to put your complaint or question in writing and you do not provide it within ten (10) business days, we may not credit your Card.
For errors involving new Cards, point-of-sale, or foreign-initiated transactions, we may take up to ninety (90) days to investigate your complaint or question. We will tell you the results within three (3) business days after completing the investigation. If we decide that there was no error, we will send you a written explanation. Copies of the documents used in the investigation may be obtained by contacting: 1-888-608-7774.


15. Privacy and Data Protection
(i) Information We Collect ("Cardholder Information"):
(a) Information about purchases made with the Card, such as date of purchase, amount and place of purchase.
(b) Information you provide to us when you apply for a Card, or for replacement Cards or when you contact us with customer service issues, such as name, address, phone number.

(ii) Information Security: Only those persons who need it to perform their job responsibilities are authorized to have access to Cardholder Information. In addition, we maintain physical, electronic and procedural security measures that comply with federal regulations to safeguard Cardholder Information.
(iii) Disclosure: We may use Cardholder Information to provide customer services, to process claims for lost or stolen Cards, to develop marketing programs, to help protect against fraud and to conduct research and analysis. In addition, it is often necessary for us to disclose Cardholder Information for the same purposes to companies that work with us. For example, we may provide certain Cardholder Information to companies that perform business operations or services, including marketing services, on our behalf. We may also provide certain Cardholder Information to others as permitted by law, such as government entities or other third parties in response to subpoenas.

16. Telephone Monitoring/Recording
From time to time we may monitor and/or record telephone calls between you and us to assure the quality of our customer service or as required by applicable law.

17. No Warranty Regarding Goods and Services
We are not responsible for the quality, safety, legality, or any other aspect of any goods or services you purchase with your Card.

18. Regarding Payroll Cards Only (IF APPLICABLE)
The following Paragraphs apply only if you are holding a payroll card. A payroll card is defined as accounts directly or indirectly established by an employer on behalf of a consumer to which EFTs of the consumer’s wages or other compensation are made on a recurring basis, whether the account is operated or managed by the employer, a third party payroll processor, or a depository institution. Payroll card accounts are assigned to an identifiable consumer and represent a recurring stream of payments that is likely the primary source of the consumer’s income, replenished on a recurring basis and designed for ongoing use at multiple locations and for multiple purposes. You may obtain information about the amount of money you have remaining in your payroll card account by calling 1-888-608-7774. This information, along with a 60-day history of account transactions, is also available online at www.denariipaybymobile.com. You also have the right to obtain a 60-day written history of account transactions by calling 1-888-608-7774, or by writing us at Denarii PayByMobileRM , P.O. Box # 191190 Miami Beach, FL 33119. In case of errors or questions about your payroll card account, telephone or write us at the number or address above as soon as possible, if you think an error has occurred in your payroll card account. We must hear from you no later than 60 days after the earlier of the date you electronically access your account or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting customer service. You will need to tell us the following: 1.) Your name, 2.) Your payroll card account number, 3.) Why you believe there is an error 4.) The dollar amount involved, and 5.) Approximately when the error took place. If you tell us orally, we may require that you send us your complaint or question in writing within 10 days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will provisionally credit your account within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. Funds will remain contingent on whether we determine if an error occurred. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. If you have any further questions regarding error resolution procedures, please contact us by calling 1-888-608-7774.

19. Arbitration
(a) Purpose: This Arbitration Provision sets forth the circumstances and procedures under which claims (as defined below) may be arbitrated instead of litigated in court.

(b) Definitions: As used in this Arbitration Provision, the term “Claim” means any claim, dispute or controversy between you and us arising from or relating to the Card or this Agreement as well as any related or prior agreement that you may have had with us or the relationships resulting from this Agreement, including the validity, enforceability or scope of this Arbitration Provision or the Agreements. “Claim” includes claims of every kind and nature, including but not limited to initial claims, counterclaims, cross-claims and third-party claims and claims based upon contract, tort, fraud and other intentional torts, statutes, regulations, common law and equity. The term “Claim” is to be given the broadest possible meaning that will be enforced and includes, by way of example and without limitation, any claim, dispute or controversy that arises from or relates to (i) your Card, or the Cards of any Additional Cardholders designated by you; (ii) the amount of Available Funds on the Cards; (iii) advertisements, promotions or oral or written statements related to the Cards, goods or services purchased with the Cards; (iv) the benefits and services related to the Cards; and (v) your enrollment for any Card. We shall not elect to use arbitration under the Arbitration Provision for any Claim that you properly file and pursue in a small claims court of your state or municipality so long as the Claim is individual and pending only in the court.

As used in the Arbitration Provision, the terms “we” and “us” shall for all purposes mean the Bank, wholly or majority owned subsidiaries, affiliates, licensees, predecessors, successors, and assigns; and all of their agents, employees, directors and representatives. In addition, “we” or “us” shall include any third party using or providing any product, service or benefit in connection with any Cards (including, but not limited to merchants who accept the Card, third parties who use or provide services, debt collectors and all of their agents, employees, directors and representatives) if, and only if, such third party is named as a co-party with us (or files a Claim with or against us) in connection with a Claim asserted by you. As solely used in this Arbitration Provision, the terms “you” or ”yours” shall mean all persons or entities approved by us to have and/or use a Card, including but not limited to all persons or entities contractually obligated under any of the Agreements and all Additional Cardholders.

(c) Initiation of Arbitration Proceeding/Selection of Administrator: Any Claim shall be resolved, upon the election by you or us, by arbitration pursuant to this Arbitration Provision and the code of procedures of the national arbitration organization to which the Claim is referred in effect at the time the Claim is filed. Claims shall be referred to either the National Arbitration Forum (“NAF”), Judicial Arbitration and Mediation Services (“JAMS”), or the American Arbitration Association (“AAA”), as selected by the party electing to use arbitration. If a selection by us of one of these organizations is unacceptable to you, you shall have the right within 30 days after you receive notice of our election to select either of the other organizations listed to serve as arbitrator administrator. For a copy of the procedures, to file a Claim or for other information about these organizations, contact them as follows: (i) the NAF at P.O. Box 50191, Minneapolis, MN 55404; website at www.arbitration-forum.com; (ii) JAMS at 1920 Main Street, Suite 300, Los Angeles, CA 92614; website at www.jamsadr.com; (iii) AAA at 335 Madison Avenue, New York, NY 10017; website at www.adr.org .

(d) Significance of Arbitration: IF ARBITRATION IS CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER YOU NOR WE WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR HAVE A JURY TRIAL ON THAT CLAIM, OR TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED FOR IN THE CODE OF PROCEDURES OF THE NAF, JAMS, OR AAA, AS APPLICABLE (THE “CODE”). FURTHER, YOU WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. EXCEPT AS SET FORTH BELOW, THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

(e) Restrictions on Arbitration: If either party elects to resolve a Claim by arbitration, that Claim shall be arbitrated on an individual basis. There shall be no right or authority for any Claims to be arbitrated on a class action basis or on bases involving Claims brought in a purported representative capacity on behalf of the general public, other Cardholders or other persons similarly situated. The arbitrator’s authority to resolve Claims is limited to Claims between you and us alone, and the arbitrator’s authority to make awards is limited to you and us alone. Furthermore, Claims brought by you against us or by us against you may not be joined or consolidated in arbitration with Claims brought by or against someone other than you, unless otherwise agreed to in writing by all parties.

(f) Location of Arbitration/Payment of Fees: Any arbitration hearing that you attend shall take place in the federal judicial district of your residence. At your written request, we will consider in good faith making a temporary advance of all or part of the filing administrative and/or hearing fees for any Claim you initiate as to which you or we seek arbitration. At the conclusion of the arbitration (or any appeal thereof), the arbitrator (or panel) will decide who will ultimately be responsible for paying the filing, administrative and/or hearing fees in connection with the arbitration (or appeal). If and to the extent you incur filing, administrative and/or hearing fees in arbitration, including for any appeal, exceeding the amount they would have been if the Claim had been brought in the state or federal court which is closest to your billing address and would have had jurisdiction over the Claim, we will reimburse you to that extent unless the arbitrator (or panel) determines that the fees were incurred without any substantial justification.

(g) Arbitration Procedures: This Arbitration Provision is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act, 9 U.S.C. Sections 1-16, as it may be amended (the “FAA”). The arbitration shall be governed by the applicable Code, except that (to the extent enforceable under the FAA) this arbitration Provision shall control if it is inconsistent with the applicable Code. The arbitrator shall apply applicable substantive law consistent with the FAA and applicable statutes of limitations and shall honor claims of privilege recognized at law and, at the timely request of either party, shall provide a brief written explanation of the basis for the decision. In conducting the arbitration proceeding, the arbitrator shall not apply the Federal or any state rules of civil procedure or rules of evidence. Either party may submit a request to the arbitrator to expand the scope of discovery allowable under the applicable Code. The party submitting such a request must provide a copy to the other party, who may submit objections to the arbitrator with a copy of the objections provided to the request party, within fifteen (15) days of receiving the requesting party’s notice. The granting or denial of such request will be in the sole discretion of the arbitrator who shall notify the parties of his/her decision within twenty (20) days of the objecting party’s submission. The arbitrator shall take reasonable steps to preserve the privacy of individuals, and of business matters. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction. The arbitrator’s decision will be final and binding, except for any right of appeal provided by the FAA. However, any party can appeal that award to a three-arbitrator panel administered by the same arbitration organization, which shall consider anew any aspect of the initial award objected to by the appealing party. The appealing party shall have thirty (30) days from the date of entry of the written arbitration award to notify the arbitration organization that it is exercising the right of appeal. The appeal shall be filed with the arbitration organization in the form of a dated writing. The arbitration organization will then notify the other party that the award has been appealed. The arbitration organization will appoint a three-arbitrator panel which will conduct an arbitration pursuant to its Code and issue its decision within one hundred twenty (120) days of the date of the appellant’s written notice. The decision of the panel shall be by majority vote and shall be final and binding.

(h) Continuation: This Arbitration Provision shall survive termination of your Card as well as voluntary payment of the debt in full by you, any legal proceeding by us to collect a debt owed by you, and any bankruptcy by you or us. If any portion of this Arbitration Provision is deemed invalid or unenforceable under any principle or provision of law or equity, consistent with the FAA, it shall not invalidate the remaining portions of this Arbitration Provision, the Agreement or any prior agreement you may have had with us, each of which shall be enforceable regardless of such invalidity.

This Card is issued by MetaBank
5501 S. Broadband Lane
Sioux Falls, SD 57108
1-888-608-7774
www.denariipaybymobile.com


© 2009 MetaBank

Privacy Policy

This Privacy Disclosure explains the privacy policies of MetaBank and DENARII SYSTEMS(“Company”) with respect to the Denarii Visa prepaid card program.

We are committed to protecting our customers’ privacy and security. This disclosure explains what information we collect about you, with whom we share it, and how you can direct us not to share certain information with certain parties.

DEFINITIONS

We, our, and us, means MetaBank and Company, the marketer for your Denarii Visa card issued by MetaBank.

You and your, means customers with a Denarii Visa card issued by MetaBank, as well as any consumers who enroll for a Denarii Visa card issued by MetaBank.

Nonpublic personal information, means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter we will use the term “information” to mean nonpublic personal information as defined by this section.

Affiliate, means a company MetaBank or Company owns or controls, a company that owns or controls MetaBank or Company, or a company that is owned or controlled by the same company that owns or controls MetaBank or Company. Ownership does not mean complete ownership, but means enough to have control.

Nonaffiliated third party, means a person not employed by MetaBank or Company or a company that is not an affiliate of MetaBank or Company.

Opt out, means a choice you can make to prevent certain sharing or use of information. We will explain how you can exercise this choice.

INFORMATION WE COLLECT AND DISCLOSE

We collect and may disclose the following information about you:

Information you provide on applications or other forms, such as name, address, e-mail address, social security number, telephone number, and date of birth; Information about your transactions with us, our affiliates, or other parties, such as card balance, payment history, parties to transactions, and card usage; and Information we receive from a consumer reporting agency, such as verification of your identity and creditworthiness.

We may also collect and disclose information about how users use our website, for example, by tracking unique views received by pages of the website or the domains from which users originate. This information is not personally identifiable. We may also use “cookies” to track returning users to our website. A cookie is a piece of software that a Web server can store on the users’ PCs and use to identify the users should they visit the website again. Information collected may be associated with nonpublic personal information users provide us through our website.

INFORMATION WE SHARE WITH SERVICE PROVIDERS OR JOINT MARKETERS

We may disclose all of the information we collect, as described above, to companies (including affiliates) that perform services on our behalf, including those who assist us in preparing and mailing statements (if applicable) and responding to customer inquiries. We may provide that information, except for information from consumer reporting agencies, to others who perform marketing services for us and to financial institutions that are not our affiliates with whom we jointly offer financial products or services. You do not have the right to opt out of the disclosure of this information.

INFORMATION WE SHARE WITH AFFILIATES

Our respective affiliates include nonfinancial companies, and may include financial service providers, such as insurance companies. In addition to the information we share with affiliates that provide services to us, we may share information described above among our respective affiliates in order to provide you with information about additional products and services. You have the choice to opt out from our sharing of information with affiliates although, even if you opt out, we may still disclose your information as permitted by law.

INFORMATION WE SHARE WITH NONAFFILIATED THIRD PARTIES

We may disclose information to third parties who do not belong to our corporate family. These nonaffiliated third parties may include financial services providers, such as mortgage and insurance companies; nonfinancial companies, such as direct marketers, retailers and publishers; and others, such as nonprofit organizations.

You have the choice to opt out from our sharing of information with these types of third parties although we may still disclose your information as permitted by law. In addition, we generally will not disclose information to nonaffiliated third parties as long as your billing address is in California or Vermont except as permitted by law.

YOUR RIGHT TO OPT-OUT OF DISCLOSURES TO AFFILIATES AND NON-AFFILIATED THIRD PARTIES

If you prefer that we not share nonpublic personal information about you with third parties, you may opt-out of those disclosures at any time by directing us not to make those disclosures (other than disclosures permitted or required by law). You may opt-out by calling Company’s Customer Service at 1-888-608-7774 or by writing to us at DENARII SYSTEMS LLC, P.O. BOX# 191190, MIAMI BEACH, FL 33119 .

INFORMATION SECURITY

We restrict access to nonpublic personal information about you to our employees who have a need to know such information (e.g., to process your transactions). We train our employees on the importance of customer privacy and confidentiality. We also maintain physical, electronic, and procedural safeguards that comply with federal standards to guard the nonpublic personal information of our customers.

INFORMATION ABOUT FORMER CUSTOMERS

The privacy policies and practices described in this Privacy Disclosure also apply to our former customers.

PRIVACY PRACTICES OF THIRD PARTIES

Our website may feature links to third-party sites that offer goods, services, or information. We are not responsible for content or privacy policies or practices of any advertisers or linked sites of any third parties. We encourage you to review their privacy policy before providing them with any personally identifiable information. Third party sites may collect and use information about you in a way that is different from this policy.

ACCESS OR CORRECT YOUR INFORMATION

You can access most of your nonpublic personal information that we collect online and maintain at . You can correct factual errors in your nonpublic personal information by contacting us at the number or address listed above.

CHANGES TO THIS PRIVACY DISCLOSURE

We may change our Privacy Disclosure from time to time. We will provide current customers with a revised disclosure that describes the new practices as required by law.

SPECIAL NOTICE FOR CALIFORNIA RESIDENTS

In order to comply with California law, if our records with respect to your card indicate a California address we will not disclose information that we have about you outside of our family of companies, unless otherwise permitted by law.

SPECIAL NOTICE FOR VERMONT RESIDENTS

In order to comply with Vermont law, if our records with respect to your card indicate a Vermont address we will not disclose nonpublic personal financial information about you to nonaffiliated third parties, other than permitted by law, unless you authorize us to make that disclosure. Your authorization must be in writing or, if you agree, in electronic form. If we disclose information about you to nonaffiliated third parties with whom we have joint marketing agreements, we will only share information about your name, contact information, and our own transactions and experiences with you.

QUESTIONS

If you have any questions regarding this Privacy Disclosure, you can contact us at 1-888-608-7774.

¿Cómo uso el servicio?

¿Cuánto me cuesta?

¿Porqué es seguro?

Return Policy and Exchanges Information

It is our goal to make your shopping experience at The Denarii PayByMobileRM Store a positive one. If you would like to exchange or return one of our marketing products*, we will be more than happy to accommodate you.


We will accept all returns or exchanges as long as they are requested within thirty (30) days of the ship date of your order, the product was neither worn nor washed, is free of dirt and any other debris, and is shipped in a protective cover of some sort (preferably the original poly-bag provided). We will not be held responsible for returns or exchanges where the purchase has been damaged in transit. If we note that damage has been incurred upon receipt of the item, we will charge a restocking fee of $10.00.

If we make a mistake when shipping your order, we will cover all shipping costs involved to remedy the situation. However, if the mistake was made by the customer, then the customer will be held responsible for any and all additional shipping costs.

In order to return or exchange an item, please mail it back to us at:

404 Washington Ave, Suite 620

Miami Beach, FL 33139.

USA

Include a copy of the packing slip with a note describing why you are returning the item or what you would like to exchange the item for. When mailing an item back to us, we recommend sending it via certified mail or UPS, as both methods allow for tracking. Return shipping is completely at your own risk. If we do not receive the item back we cannot credit you for the cost of that item.

*Denarii PayByMobileRM Marketing Products (such as: Jerseys/t-shirts, wallets, soccer balls, key chains, pants and accessories).

footer div
footer div
footer div
footer div
Denarii Systems
Denarii PaybyMobileSM Prepaid Card is issued by MetaBank™, pursuant to a license from Visa U.S.A. Inc.
The USA PATRIOT Act is a Federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. You will be asked to provide your name, address, date of birth, and other information that will allow us to identify you. You may also be asked to provide documentation as proof of identification. Guaranteed Approval is contingent upon successfully passing this mandatory identification confirmation.
Conditions and exceptions apply. Visa's Zero Liability policy covers U.S.–issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.
Denarii PaybyMobileSM Prepaid Card reserves the right to modify or discontinue any product, services or special offers with or without prior notice.
Denarii PaybyMobileSM is a registered trademark of International Trademarks.
All other trademarks, service marks and other registered marks are the property of their respective owners.